Terms & Conditions
jin110 Platform User Agreement

In these Terms & Conditions, the following terms carry the meanings set out below unless the context requires otherwise:

To be eligible to register and maintain an Account on the jin110 Platform, you must satisfy all of the following conditions at all times:

• You are an individual natural person (not a corporation, trust, or other legal entity).
• You are at least 21 years of age at the time of registration and throughout the duration of your Account.
• You are accessing the Platform from a jurisdiction in which online betting is not explicitly prohibited under applicable local law.
• You have not previously been excluded, suspended, or permanently banned from the jin110 Platform.
• You are not registered or employed as an affiliate, agent, partner, or contractor of jin110, or as an employee of any jin110 game provider, where such registration would constitute a conflict of interest.
• You are acting on your own behalf, using your own personal funds, and for recreational entertainment purposes only.
• You are not suffering from a known gambling addiction, and you are not in an active self-exclusion period on any other platform at the time of registration.

jin110 reserves the right to request documentation confirming eligibility at any time and to suspend or close any Account where eligibility requirements are not or cannot be met.

Each eligible individual may register one (1) Account only on the jin110 Platform. The creation of multiple accounts by the same individual — whether under the same identity or using different personal details — constitutes a material breach of these Terms & Conditions and may result in the permanent closure of all associated accounts and the forfeiture of any funds therein.

When registering an Account, you agree to provide accurate, current, and complete information as prompted by the registration form. This includes, but is not limited to:

• Your full legal name as it appears on your Indonesian National ID (KTP).
• Your date of birth (which must confirm you are at least 21 years of age).
• A valid personal email address that you own and control.
• A current Indonesian mobile phone number.
• Your bank account details for the purpose of deposits and withdrawals (must be a personal account held in your own name).

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your login credentials with any third party. jin110 will not be liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to protect your credentials.

You must notify jin110 immediately via live chat or email to [email protected] if you suspect that your Account has been accessed by an unauthorized third party.

jin110 reserves the right to refuse any Account application at its sole discretion, without being required to provide a reason for such refusal.

jin110 is committed to responsible player verification. Before any withdrawal may be processed, all Players are required to complete the Know Your Customer (KYC) verification process. KYC may also be triggered at any time at jin110's discretion — for example, if unusual account activity is detected.

The standard KYC documentation required is:

1. Government-issued photo ID: A clear photograph of your Indonesian National ID (KTP) showing your full name, date of birth, and ID number. The document must be current and unaltered.
2. Face-match selfie: A live selfie photograph of you holding your KTP, taken at the time of submission.
3. Bank account verification: Confirmation that the bank account nominated for withdrawals is registered in your own name (a screenshot of the account summary page from your mobile banking app is typically accepted).

jin110 aims to process KYC submissions within 15 minutes during WIB business hours (08:00–22:00 WIB). Off-peak submissions may take longer. You will be notified via email or in-platform message once your KYC has been reviewed.

In the event that your KYC documentation is rejected, you will be provided with a reason and given the opportunity to resubmit corrected documentation. jin110 reserves the right to request additional documentation if the initial submission is insufficient to confirm identity or age.

All KYC documentation is stored with 256-bit SSL encryption and is handled in accordance with our Privacy Policy. KYC data is never sold or shared with third parties without your explicit consent, except where required by applicable law or regulatory authority.

5.1 Currency. All transactions on the jin110 Platform are denominated in Indonesian Rupiah (IDR). jin110 does not accept or process payments in any foreign currency. No currency conversion fees are charged by jin110; however, your bank or e-wallet provider may levy their own fees.

5.2 Deposit Methods. jin110 accepts deposits via the following payment methods:

• Local bank transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata.
• E-wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.

The minimum deposit amount is Rp 50.000. There is no maximum deposit limit. Deposits are credited to your Account balance within 1–3 minutes of confirmed receipt.

5.3 Withdrawal Conditions. Withdrawals are subject to the following conditions:

• Your Account KYC verification must be fully approved before any withdrawal is processed.
• The minimum withdrawal amount is Rp 50.000.
• Withdrawals must be made to a bank account or e-wallet registered in your own name, matching the identity on your KYC documentation.
• Any active Bonus Funds wagering requirements must be satisfied prior to withdrawal of winnings derived from those Bonus Funds.
• jin110 may request additional documentation to verify the source of funds before processing large withdrawals.

5.4 Withdrawal Processing Times. Standard bank transfer withdrawals (BCA, BRI, BNI, Mandiri) are typically processed within 5 minutes during WIB business hours (08:00–22:00 WIB). Off-peak withdrawals may take up to 15 minutes. E-wallet withdrawals via OVO, DANA, and GoPay are typically processed instantly.

5.5 Failed Transactions. In the event that a deposit is debited from your bank account or e-wallet but not credited to your jin110 Account balance, you must contact jin110 Support within 24 hours and provide proof of payment (transaction reference number, timestamp, and amount). jin110 will investigate and resolve confirmed failed transactions within 24 hours of receiving sufficient evidence.

5.6 Dormant Accounts. An Account that has had no login activity for a continuous period of 12 months is classified as dormant. jin110 reserves the right to levy a monthly dormancy administrative fee of Rp 10.000 on dormant accounts with a remaining balance. You will be notified by email before any dormancy fee is applied. Accounts with a zero balance afte r the dormancy period may be closed at jin110's discretion.

6.1 General Bonus Terms. jin110 offers a range of bonuses and promotional offers to eligible Players from time to time. All bonuses are subject to the specific terms published alongside each offer at the time of activation. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail.

6.2 Wagering Requirements. Unless otherwise stated in a promotion's specific terms, all Bonus Funds credited to a Player's Account are subject to a wagering requirement that must be fulfilled before the bonus or any winnings derived from it may be withdrawn. The applicable wagering multiplier will be stated clearly on the promotion's terms page before you claim the offer.

6.3 Bonus Eligibility. Bonuses are available to eligible registered Players only. jin110 reserves the right to determine eligibility at its sole discretion and to withdraw any bonus offer at any time without prior notice, provided that any bonus already claimed and actively being wagered will be honoured subject to its stated terms.

6.4 One Bonus Per Player. Unless a promotion's specific terms state otherwise, only one bonus may be active in a Player's Account at any given time. Players may not claim the same welcome or deposit bonus more than once, regardless of the number of accounts held (note: multiple accounts are themselves prohibited under Section 3).

6.5 Bonus Abuse. jin110 actively monitors accounts for patterns of bonus abuse, including but not limited to: placing opposing bets across multiple accounts to guarantee a wagering requirement outcome, using automated software to fulfil wagering requirements, or systematically exploiting promotional terms in a manner inconsistent with genuine recreational play. jin110 reserves the right to void any bonus and associated winnings, and to close the relevant Account, in confirmed cases of bonus abuse.

6.6 Bonus Expiry. All Bonus Funds carry an expiry period, stated in the relevant promotion's terms. Bonus Funds not wagered within the stated validity period will be forfeited automatically without further notice.

6.7 Mix Parlay Promotions. Promotions specifically applicable to mix parlay (accumulator) betting — a popular betting format among Indonesian football bettors — are subject to additional sport-specific terms, including minimum selection counts, minimum odds per leg, and excluded markets. These details are published on the relevant promotion page.

7.1 Acceptance of Bets. All bets placed on the jin110 Platform are subject to jin110's acceptance. jin110 reserves the right to refuse, limit, or void any bet at its sole discretion, including — but not limited to — situations where a technical error has resulted in an incorrect price being displayed, where a market has been suspended pending a significant event, or where there is a reasonable suspicion of match-fixing or fraudulent activity.

7.2 Sportsbook Rules. All sports bets — including football (bandar bola, or sports bookmaker markets), basketball, badminton, MotoGP, and e-sports — are governed by the sport-specific rules published in the jin110 Sportsbook Rules section, accessible within the Platform. In general:

• Asian handicap (voor bola) and Over/Under bets are settled based on the full-time result of the relevant match, unless otherwise stated.
• In-play bets are binding from the moment they are confirmed by the system, even if the displayed odds subsequently change.
• BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, Piala AFF, and FIFA World Cup qualifying fixtures are all covered under standard football betting rules.
• Abandoned or postponed matches are voided and stakes returned, unless the match is replayed or completed within 24 hours of the original scheduled kick-off time.

7.3 Casino Game Rules. Live casino games provided by Evolution Gaming and Pragmatic Play Live are governed by the individual game rules displayed within each game interface. jin110 accepts no liability for decisions made by live dealers during the course of a game where the dealing is consistent with the game rules. RNG-based casino games are governed by the rules published within each game's information panel.

7.4 Togel Rules. Togel (Indonesia's traditional numbers lottery) markets on jin110 are settled based on officially published draw results from the relevant draw operator. In the event of a draw cancellation, all associated bets will be voided and stakes returned. jin110 does not operate or influence the outcome of any togel draw.

7.5 Sabung Ayam Markets. Where sabung ayam (traditional Indonesian cockfighting) markets are available on the Platform, bets are settled based on the declared outcome (Meron or Wala) announced by the event organiser at the conclusion of each bout. jin110 accepts no responsibility for disputes arising from event organiser decisions.

7.6 Error and Malfunction Policy. In the event of a Platform technical error, system malfunction, or communication failure that affects the recording or settlement of a wager, jin110 reserves the right to void the affected bet and return the stake to the Player's Account balance. This applies regardless of whether the error appeared to result in a win or a loss for the Player.

Players are prohibited from engaging in any of the following conduct while using the jin110 Platform. Violation of this section may result in immediate Account suspension or permanent closure, forfeiture of Account balance, and, where applicable, referral to relevant authorities.

• Registering more than one Account, or assisting another person to register an Account on your behalf.
• Providing false, misleading, or incomplete information during registration, KYC verification, or at any other point of interaction with jin110.
• Using the Platform if you are under the age of 21.
• Using automated software, bots, scripts, or any other mechanism to interact with the Platform in a manner not consistent with genuine human play.
• Exploiting software bugs, pricing errors, or technical vulnerabilities in a manner that provides an unfair financial advantage.
• Engaging in money laundering, fraud, or any other financial crime through the Platform.
• Colluding with other Players to fix the outcome of any game or sporting event, or placing bets with knowledge of a fixed outcome.
• Using another person's payment method or bank account to make deposits or receive withdrawals.
• Attempting to reverse-engineer, copy, or distribute any portion of the Platform's software or intellectual property.
• Engaging in abusive, threatening, or harassing conduct toward jin110 support staff or other Players.

jin110 is firmly committed to promoting responsible gaming practices. Gambling is intended to be an entertaining leisure activity, and jin110 provides a comprehensive suite of player protection tools to help Players stay in control of their activity.

Players may access the following tools at any time from within their Account dashboard, without the need to contact support:

• Deposit limits: Set daily, weekly, or monthly deposit caps. Reductions take effect immediately; increases require a 48-hour cooling-off period.
• Loss limits: Set a maximum net loss threshold over a defined period.
• Session time limits: Restrict the duration of each gambling session, with automatic logout when the limit is reached.
• Reality-check reminders: Receive periodic on-screen notifications showing session duration and net profit/loss.
• Self-exclusion: Voluntarily suspend Account access for a defined period ranging from one week to indefinite. Self-exclusion takes effect immediately upon request.

If you believe your gambling has become a problem, we encourage you to use the self-exclusion tool immediately and to seek professional support. For full guidance on responsible gaming resources available to Indonesian players, please visit our dedicated Responsible Gaming page.

jin110 enforces a strict 21+ minimum age policy. Any Account found to be held by a person under the age of 21 will be immediately closed and all funds therein will be handled in accordance with applicable regulations.

All content on the jin110 Platform — including but not limited to text, graphics, logos, icons, images, game interfaces, software, data compilations, and the overall look and feel of the Platform — is the exclusive property of jin110 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial recreational purposes only. This licence does not include the right to:

• Reproduce, distribute, or publicly display any Platform content without jin110's prior written consent.
• Modify, adapt, reverse-engineer, or create derivative works based on any Platform software or content.
• Use any jin110 trademark, logo, or brand name in any manner that could create confusion or imply endorsement.
• Scrape, harvest, or systematically extract data from the Platform using automated tools.

Game content supplied by third-party providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — remains the intellectual property of those respective providers and is subject to their own licensing terms.

11.1 To the maximum extent permitted by applicable law, jin110 excludes all liability for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform — including but not limited to loss of winnings, loss of data, loss of goodwill, or service interruption.

11.2 jin110 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. jin110 shall not be liable for any loss or damage arising from planned or unplanned maintenance outages, third-party payment system failures, or internet connectivity issues outside of jin110's control.

11.3 jin110's total aggregate liability to any Player in respect of any claim arising under or in connection with these Terms & Conditions shall not exceed the total amount deposited by that Player in the 30-day calendar period immediately preceding the date on which the claim arose.

11.4 Nothing in these Terms & Conditions shall operate to exclude or limit jin110's liability for death or personal injury caused by jin110's gross negligence or wilful misconduct, or for any other liability that cannot be excluded or limited under applicable law.

jin110 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a proposed change materially affects Players' rights or obligations, jin110 will provide at least 7 days' advance notice via a prominent Platform notification and/or email to the address registered on your Account.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with the revised terms, you must cease using the Platform and may request Account closure and withdrawal of any remaining balance prior to the effective date of the change.

The version of the Terms & Conditions currently in force is identified by the "Last Updated" date displayed at the top of this page. It is your responsibility to review this page periodically to remain informed of the current terms.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with internationally recognised principles of commercial contract law.

jin110 operates as an internationally licensed and regulated online gaming platform. Players accessing the Platform from Indonesia do so of their own volition and are responsible for ensuring that their use of the Platform is consistent with the laws applicable in their jurisdiction. jin110 makes no representation that the services offered are appropriate for use in, or available to residents of, any particular jurisdiction.

Any dispute that cannot be resolved through jin110's internal dispute resolution process shall be referred to binding arbitration under internationally accepted arbitration rules. The language of arbitration shall be English.

jin110's internal dispute resolution process requires that any formal complaint be submitted in writing to [email protected] with the subject line "Formal Dispute — [Your Account Username]". jin110 will acknowledge receipt within 24 hours and aim to provide a resolution within 5 business days.

If you have any questions about these Terms & Conditions, or if you wish to raise a concern or formal complaint, please contact the jin110 Player Support team through any of the following channels:

Our Indonesian-speaking support agents are available via live chat within the Platform during WIB business hours. Live chat is the fastest channel for urgent account-related queries. All formal complaints and legal notices must be submitted in writing via email to the address above.

For guidance on responsible gaming resources and self-exclusion, please visit our Responsible Gaming page directly.